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Customer Care

Shipping:

All orders are fulfilled and shipped from Los Angeles, CA. Availability of items is not always guaranteed. If you have ordered an item that is not available or that is delayed, we will notify you via email. You will receive a shipment confirmation email with the shipping tracking number. Expected arrival for domestic orders is approximately 3-7 business days from the shipping date. Expected arrival for international orders is approximately 7-21 business days from the shipping date.

Sizing:

Some of our items are not standard sizing, please review the size and measurements before your purchase is complete. For further informations about sizing please contact us.

Returns:

All sales are final unless an item received has a notable defect. In case of a defected item, we must be notified within 3 days. Should there be a return issued, the buyer will be responsible for all return shipping costs.

Accessibility:

LTTT strives to make the digital content available on our websites accessible to everyone. We are continually improving the digital experience to make it user friendly to all. We are working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA.

To navigate the site with a keyboard, use the Tab key to cycle through active elements and controls. SHIFT + TAB will cycle in reverse.

If you are experiencing barriers accessing any of our digital content or notice anything that you believe is not fully accessible to people with disabilities, please email the team at jiro@lttt.life (mailto:jiro@lttt.life) with “Accessibility” in the subject line and a description of your concerns. We welcome all feedback and will make reasonable efforts to ensure that page or feature is accessible.